InstaReM gets RBI approval to offer outbound remittance services from India

22 Sep 2017
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    The FinTech start-up will start its money transfer services in partnership with an AD-I bank by November 2017

    InstaReM, the Singapore-headquartered FinTech start-up offering convenient, fast and cost-effective cross-border money transfers to individuals and businesses, has received regulatory approval from the Reserve Bank of India (RBI) to facilitate overseas remittances from India.


    InstaReM plans to start its outbound money transfer services from India by November 2017 in partnership with a leading AD-I (Authorised Dealer – Category I) bank, per RBI’s governing conditions for the partnership. With RBI’s approval in place, InstaReM will be able to effect outbound remittances from India for transactions pertaining to business / private visits, overseas education, medical treatment etc.


    Announcing the receipt of RBI approval, Prajit Nanu, CEO and Co-founder of InstaReM said: “An increasing number of Indians are now engaging with overseas counterparts for business, leisure, medical, education, entertainment-related activities, which involve transfer of money to foreign countries. Traditional ways of transferring money overseas are expensive due to high transfer charges along with hidden fees which are not known to the customers. With its automated platform and deep relationships with banks, InstaReM is able to offer transparent international money transfers – at a fraction of costs compared to the traditional players. With InstaReM’s superior platform and exceptional customer service, we are confident of capturing a substantial market for outbound money transfer from India.”


    Traditional international money transfers from India are expensive and opaque. Depending on the amount transferred and destination country, banks and money transfer operators charge INR 750-1,500 in transfer fees, apart from the hidden FX spreads of up to 3% which are not known to the sender. For instance, to send INR 100,000 to the U.S., the sender ends up spending around INR 3,500-4,500 (INR 500-1,500 in transaction fees, plus up to INR 3,000 in FX charges) in traditional transfers. In contrast, InstaReM’s transparent fee of approx. 0.5% costs the sender just INR 500 for the same transaction. 


    Currently, InstaReM is focused mainly on Asia. Since starting operations in August 2015, InstaReM has garnered a customer base of 20,000 customers serving 150 corridors. The World Bank lists InstaReM as one of the most cost-efficient money transfer platforms across many corridors from Australia and Singapore. In two years, InstaReM managed to capture 12% of remittance market share in the Australia to India remittance corridor.


    Another differentiator is that InstaReM is able to transfer funds within 24-36 hours in Asia, compared to the average two to four days transfer by banks. 


    Apart from the faster, hassle-free, and cost-effective cross-border remittances to individuals, the company also enables corporations and SMEs to make bulk payments using its institutional platform MassPay, a configurable solution for corporate / SME users to manage and control their high-volume remittances to multiple beneficiaries in multiple currencies via a seamless process.


    InstaReM holds licenses to conduct money transfer business in Singapore, Hong Kong, U.S., Europe, Australia and Canada. The company has offices in Singapore, Australia, Hong Kong, an operations office in Mumbai and a technology center in Lithuania and on way to expand into all markets in Europe and the U.S. by Q4 2017.


    Since starting operations in August 2015, InstaReM has raised US$ 18 million in two round of funding. Its investors include Global Founders Capital, Vertex Ventures (VC arm of Temasek Holdings), Fullerton Financial Holdings, GSR Ventures and SBI-FMO Emerging Asia Financial Sector Fund.




    InstaReM is a Singapore-headquartered cross-border payments company. Founded in 2014, InstaReM is licensed as a Money Services Business (MSB) in Singapore, Hong Kong, Australia and Canada. It powers local payments to more than 50 countries across the globe. InstaReM has created a unique payment mesh in Asia, which is being leveraged by financial institutions, SMEs and individuals to make fast low-cost cross-border payments.