International money transfers

As a licensed and regulated service, Instarem requires certain details to verify your identity and safeguard your transactions. To send money abroad with Instarem, you’ll need to provide: 

• Your personal details: Name, email, phone number, identity proof (like a National ID or passport), and address documents.

• Your recipient’s details: Full name and bank account information. 

• Your money transfer details and reason for transfer. 

Depending on your reason for transfer, we may ask for supporting documents like a university letter, education visa, or emigration payment invoice.

You can set up an overseas money transfer on our website or app within minutes. Once we receive your funds, your transfer may be sent to your recipient instantly or may take up to 1-2 business days. The time it takes to send money depends on several factors including your payment method, destination country, and the receiving bank’s processing time. 

You can easily track your money transfers in real time by following these simple steps:

• Log into your app.

• Tap the Activity icon at the bottom.

• Select your transfer and check its status.

Also remember to keep your notifications on, so that we can let you know when your money transfer has been completed.

Yes, in addition to our great exchange rates, we have special offers to help you save even more on your transfers.

• New user benefits: Get a special offer like zero fees or special exchange rates on your first global money transfer. You can check the available offer when setting up your transfer on our website or app.

• Large transfer offer: If you’re planning a large money transfer, you can connect with us and get an exclusive offer. 

• InstaPoints: You can earn InstaPoints on every successful transfer and redeem them for discounts on future money transfers.

• Referral bonus: You can earn a 50 USD-equivalent bonus plus 200 InstaPoints for every friend you refer who completes their first transfer with us. 

• Limited-time promotions: We run exclusive offers through the year – keep your notifications on so that you don’t miss out.

Please note that minimum transfer amounts and other terms may apply.

In addition to international money transfer for individuals, Instarem offers cross border payment solutions for businesses. Small and medium enterprises can easily pay their overseas suppliers and employees in 160+ countries while enjoying competitive exchange rates, low fees, and dedicated support. Learn more here.

Instarem also offers the amaze card in Singapore – a multi-currency travel card that makes spending overseas easy, with big savings and rewards. Learn more here.