Is there a fee for replacing my amaze card?
Yes, we charge a small fee to replace your card. This fee covers manufacturing and delivery costs.
You can check the exact fee details here.
Note:
- There’s no fee if your card is expiring within 45 days.
- Replacement fees for cards affected by fraud may be refunded on a case-by-case basis.
Related FAQs
What if my amaze card is damaged or faulty? Can I still make payments while waiting for my replacement card? Will my balance be transferred to the replacement card? Will my linked cards be linked to my replaced amaze card?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
