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Who do I contact for questions after applying for loan through Instarem?
Choco Up manages all post-application steps—including approval, disbursement, and repayments. They’ll get in touch directly using the contact details you provided via Instarem.
Related FAQs
Is my data safe when I apply for financing via Instarem? What is Instarem’s role in this financing process? How will I receive the funds after approval from Choco Up? Is Choco Up regulated in Singapore and Australia? Are there any restrictions on how I use the funds received from Choco Up? How do I repay the Choco Up financing?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
