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What do I do if I encounter a suspicious or unauthorised transaction on my Instarem business card? 

Instarem business card Fraud prevention

If you notice a suspicious or unauthorised transaction on your Instarem business card, follow these steps to secure your account and report the issue: 

  • Freeze your card: Use the Instarem account to temporarily lock your card.  
  • Contact Instarem immediately: Report the suspicious transaction(s) to your business development manager.  
  • Raise a dispute: Write to us at [email protected] to raise a dispute within 14 days of the unauthorised transaction. 

Related FAQs

How can I recognise and avoid phishing scams?  How does Instarem handle data breaches? How does Instarem protect my business card from fraud?  What steps can I take to protect my Instarem business card from fraud? How can I recognise and avoid phishing scams?  How does Instarem handle data breaches?

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