What happens if my Instarem Business Card wallet shows a negative balance?

Your Instarem Business Card wallet must have funds to process transactions. Top up to continue using your wallet.   

Keeping your wallet funded ensures seamless payments and avoids issues with recurring transactions.  

Related FAQs

Where can I use my Instarem Business Card?  What currencies are supported by the Instarem Business Card?  How does automatic currency conversion work for Instarem Business Card?  Why did my payment with the Instarem Business Card fail? What do the transaction statuses on my Instarem Business Card mean?  Which wallet is used for Instarem Business Card transactions? 

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Have a Personal Instarem account?

  1. Log in to your account on the Instarem app or web.
  2. Go to your Profile section.
  3. Tap on Help.
  4. Search for the relevant topic.
  5. Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

  1. Log into your account on the Instarem business portal.
  2. Tap on Help.
  3. Search for the relevant topic.
  4. You can raise a ticket by:
    • Clicking Submit a request at the top-right corner of the Help Centre page, or
    • Clicking Raise a ticket after selecting a topic or FAQ.
  5. We’ll get back to you once your request is submitted.