What does my recipient need to collect a cash pick-up transfer?
To collect a cash pick-up transfer, your recipient will need a:
- Valid government-issued photo ID that shows their full name. This must match the details provided on the transaction. It is, therefore, important that the information entered on the transaction matches your recipient’s ID so please verify its accuracy before sending.
- The cash pick up reference ID. This will be sent to you and your recipient by email once the payment is available for collection. It is, therefore, important that you furnish the correct email ID for your recipient while setting up the transaction. Alternatively, you can also share the reference ID with your recipient when the pick-up is ready for collection. Please note, this transaction is processed through BPI.