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I have been charged more than once for the same transaction, what do I do?

amaze card amaze card guide

At times, merchants process your card payments in a way that creates a duplicate transaction. Merchants will usually refund the duplicate transactions in 8-14 days and the amount will be returned to you automatically.

If 14 days have passed and the duplicate transaction has not been refunded, please submit an enquiry by logging into Help Centre on web or app. Our customer experience team will get back to you.

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