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What happens if I have insufficient balance in my wallet?
If your amaze Wallet is selected as your payment source and there isn’t enough balance to cover a transaction, the transaction will be declined.
You can top up manually, or set up Auto Top-Up, which automatically tops up your wallet from your preferred linked payment source when your balance runs low.
Related FAQs
What is amaze Wallet and how do I use it? Are there any fees charged for topping up the amaze wallet? What are the minimum and maximum amounts that I can top up to my amaze wallet? What happens to my amaze wallet balance if I wish to close my Instarem account? What happens if I have negative balance in my wallet? Will I get rewards from my linked card if I spend using my wallet?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.