What happens if my auto top-up fails?
If auto top-up fails, your wallet balance will not be topped up automatically. This may happen because of insufficient funds, bank limits, linked account issues, or internal security checks.
You may need to manually top up your wallet or update your linked bank account settings.
Related FAQs
How do I use the amaze wallet? Are there any fees charged for topping up the amaze wallet? What is the difference between spending via amaze wallet and spending via the amaze card linked to a Mastercard debit/credit card? What are the minimum and maximum amounts that I can top up to my amaze wallet? Can I withdraw my wallet balance amount? What happens to my amaze wallet balance if I wish to close my Instarem account?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.