Will I receive notifications for auto top-up?
Yes, you’ll receive notifications by email and on your phone (if enabled) for important updates, including when:
- Auto top-up is successfully set up
- Auto top-up is turned off
- An auto top-up is successful
- An auto top-up fails
If an auto top-up attempt fails, we’ll notify you so you can manually top up your wallet or check your linked bank account.
Related FAQs
How do I use the amaze wallet? Are there any fees charged for topping up the amaze wallet? What is the difference between spending via amaze wallet and spending via the amaze card linked to a Mastercard debit/credit card? What are the minimum and maximum amounts that I can top up to my amaze wallet? Can I withdraw my wallet balance amount? What happens to my amaze wallet balance if I wish to close my Instarem account?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
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You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.