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How do I freeze or block my Instarem Business Card? 

Instarem business card Manage your business card

To Freeze: 

  1. Go to the specific card’s page. 
  1. Click and confirm Freeze Card. 
  1. You’ll receive a notification and email once the card is frozen. 

Note: 

  • Both Admins and Employees can freeze a card. 
  • A frozen card can be unfrozen using the same steps. 


To Block: 

  1. Go to the specific card’s page. 
  1. Click and confirm Block Card. 
  1. You’ll receive a notification and email once the card is blocked. 

Note: 

  • Only Admins can block a card. 
  • Once blocked, the card cannot be unblocked, and you will need to issue a new card. 

Related FAQs

Where can I find my Instarem Business Card details?  What do the different card statuses mean?  What restrictions can I set for my Instarem Business Card?  How do I set or update my Instarem Business Card limits?  How do I block certain Merchant Category Codes (MCCs)?  How can I restrict usage of the Instarem Business Card across different channels?

Didn’t find what you were looking for?

Have a Personal Instarem account?

  1. Log in to your account on the Instarem app or web.
  2. Go to your Profile section.
  3. Tap on Help.
  4. Search for the relevant topic.
  5. Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

  1. Log into your account on the Instarem business portal.
  2. Tap on Help.
  3. Search for the relevant topic.
  4. You can raise a ticket by:
    • Clicking Submit a request at the top-right corner of the Help Centre page, or
    • Clicking Raise a ticket after selecting a topic or FAQ.
  5. We’ll get back to you once your request is submitted.