Unlock 6X InstaPoints with amaze, 1-15 Nov. Hit your personal spend target, sent by email. Tap for details.
Get amaze, get rewarded: Sign up for amaze and get 1,000 InstaPoints worth S$5. Use code AMAZE25. T&Cs apply.
Why do I see a separate charge to my amaze wallet after making a transaction?
A settlement amount may apply when making payments or withdrawals in non-pocket currencies (i.e., currencies other than SGD/EUR/GBP/CHF), if there has been a fluctuation of the FX rate between the time of your payment or withdrawal and the time of the merchant’s settlement. This may be reflected as a debited from, or a credit to, the currency pocket from which the payment was made.
Related FAQs
What is amaze Wallet and how do I use it? Are there any fees charged for topping up the amaze wallet? What are the minimum and maximum amounts that I can top up to my amaze wallet? What happens to my amaze wallet balance if I wish to close my Instarem account? What happens if I have insufficient balance in my wallet? What happens if I have negative balance in my wallet?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
-
You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.